Purpose: To support the Municipality’s use of technology to improve efficiency, provide better services, and ensure the security and integrity of digital assets.

Functions:

1.Information Management: The ICT department is responsible for managing and organizing the municipality's information and data.

2.Technology Infrastructure: Maintains and manages the municipality's technology infrastructure, including servers, networks, hardware, and software systems.

3.Cybersecurity: The ICT department is responsible for protecting the municipality's digital assets from cyber threats, such as viruses, malware, and hacking attempts.

4.System Development and Maintenance: The department may be involved in developing and maintaining software applications and systems that are specific to the municipality's needs.

5.User Support: The ICT department provides technical support to municipality employees, help users troubleshoot hardware and software issues and offer training.

6.Compliance and Regulation: Ensures that the municipality complies with relevant laws and regulations regarding data protection, privacy, and technology standards.

Disaster Recovery and Business Continuity: Responsible for developing and maintaining disaster recovery plans to ensure that critical systems can be restored in case of a major disruption, such as a natural disaster or a cyberattack.

 1. Assistant Manager: ICT
2. Network and System Administrator
3. System & Web Administrator
4. ICT Technicians (X2) (X1 Vacant)